State Service Commissions & National Service

​We may agree that service is a good thing, but that doesn't mean that it's simple. It engages a variety of perspectives, identities, and competing needs. How do service participants talk across difference? How do we make authentic connections both with the people we serve and the people we serve with? Civic reflection helps state service commissions and national service groups to explore these questions and support service participants across the country.


  • Higher rates of retention and a noticeable increase in renewal
  • Improved relationships between and among program staff and service members
  • Member development and satisfaction – with 70% of participants saying that civic reflection increased their commitment to serve.

View impact case studies that detail CCR's work with state service commissions and national service groups.

What People Are Saying


Do acts of service move us toward equality? Where will the server be, five years from any particular service transaction? Where will the served be? What do we learn, when we serve? What do we learn when we are served? What don’t we talk about when we don’t talk about service?


--Adam Davis

Director, Center for Civic Reflection


Our justice talks were very thought provoking. They helped me look beyond myself and my service with AmeriCorps and focus more on the people I was working for and what they need.


--AmeriCorps Member, Ohio


When members sign up for AmeriCorps they are excited about the opportunity to serve their community, but once they start their service, they are often so absorbed in their day-to-day work that they don’t have much time to reflect on their experience. [Civic reflection discussions] make their service experience more meaningful by giving them a structured environment for thinking about community engagement and their personal experience in AmeriCorps.


--AmeriCorps Program Director, Ohio