Healthcare & Social Services

​Healthcare and social service providers face deep challenges, struggling to meet expanding needs against a backdrop of shrinking resources and high rates of burn-out. From doctors to social workers to hospice staff, civic reflection offers medical and social service providers the opportunity to think about the meaning of their work in new ways, explore fundamental questions about service, commitment, and leadership, and reassess their approach to patient and client care.

CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES
CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES

Benefits:

  • Increased capacity to work effectively with colleagues and the people they serve

  • Improved approach to patient and client care

  • Increased job satisfaction -- with 70% of participants saying that civic reflection improved their work experience and increased their commitment to their work

View impact case studies that detail CCR's work with hospitals, hospice centers and healthcare and social service groups.

What People Are Saying

"

I have had to learn to be quiet. And I don’t always do that in groups … Usually if I were in a discussion group, I would have tended to be one of the more vocal participants. So I have had to learn to sit on my hands or bite my tongue or count to ten or something, and learn that every thought that comes into your head doesn’t have to be expressed to everybody... [Civic reflection] definitely taught me listening skills.

"

--Attending Physician, Hospital

"

The opportunity to participate in reflective reading within our palliative care program has provided an amazing opportunity for our clinicians to briefly step outside their day-to-day each month and reflect on the tremendous impact of their work. Our staff have reported this experience has led to greater job satisfaction and they have requested that it continue beyond the pilot phase into the next year.

"

--Brian Berger, Director of Counseling Services

Midwest Palliative & Hospice CareCenter

"

At work I see myself as a medical person, and our encounters with each other are medical encounters. We use technical language, numbers, etc. [Reflective Reading] has given us a chance to have a human-level encounter.

"

--Physician

Stroger Hospital