Healthcare & Social Services

​Healthcare and social service providers face deep challenges, struggling to meet expanding needs against a backdrop of shrinking resources and high rates of burn-out. From doctors to social workers to hospice staff, civic reflection offers medical and social service providers the opportunity to think about the meaning of their work in new ways, explore fundamental questions about service, commitment, and leadership, and reassess their approach to patient and client care.

CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES
CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES

Benefits:

  • Increased capacity to work effectively with colleagues and the people they serve

  • Improved approach to patient and client care

  • Increased job satisfaction -- with 70% of participants saying that civic reflection improved their work experience and increased their commitment to their work

View impact case studies that detail CCR's work with hospitals, hospice centers and healthcare and social service groups.

What People Are Saying

"

I have had to learn to be quiet. And I don’t always do that in groups … Usually if I were in a discussion group, I would have tended to be one of the more vocal participants. So I have had to learn to sit on my hands or bite my tongue or count to ten or something, and learn that every thought that comes into your head doesn’t have to be expressed to everybody... [Civic reflection] definitely taught me listening skills.

"

--Attending Physician, Hospital

"

Reflective Reading serves as a reminder to be flexible and open… one opening exercise we used was ‘Describe a ritual for yourself.’ Mine was trying to remember to hold the door open when transport is bringing in a patient—and not just to rush through. I’ve started doing that… the ritual is about being present.

"

--Physician

Stroger Hospital

"

The work of this program will continue in many ways throughout our state. It was very useful for us to have time set aside... to give voice to all the ways that we have been impacted by this work, and to share with each other the many ways that we hope to carry this important work with us as we move forward. Civic reflection gave us a way to get started with that conversation.

"

--Mia Croyle

Wisconsin Initiative to Promote Healthy Lifestyles (WIPHL)