Healthcare & Social Services

​Healthcare and social service providers face deep challenges, struggling to meet expanding needs against a backdrop of shrinking resources and high rates of burn-out. From doctors to social workers to hospice staff, civic reflection offers medical and social service providers the opportunity to think about the meaning of their work in new ways, explore fundamental questions about service, commitment, and leadership, and reassess their approach to patient and client care.

CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES
CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES

Benefits:

  • Increased capacity to work effectively with colleagues and the people they serve

  • Improved approach to patient and client care

  • Increased job satisfaction -- with 70% of participants saying that civic reflection improved their work experience and increased their commitment to their work

View impact case studies that detail CCR's work with hospitals, hospice centers and healthcare and social service groups.

What People Are Saying

"

I have had to learn to be quiet. And I don’t always do that in groups … Usually if I were in a discussion group, I would have tended to be one of the more vocal participants. So I have had to learn to sit on my hands or bite my tongue or count to ten or something, and learn that every thought that comes into your head doesn’t have to be expressed to everybody... [Civic reflection] definitely taught me listening skills.

"

--Attending Physician, Hospital

"

The more supported I feel in what I’m doing, the more available I am to my patients and families. If I’m feeling a lot of internal distress, I think that there’s no way that that doesn’t impact my presence with people. So in that way [civic reflection] has been very supportive, and I’ve often taken it with me for days and thought about it again.

"

--Chaplain, Hospice

"

I don’t think I could have facilitated without having attended that workshop...Really having a chance to talk about how to prepare... and then also just tips on facilitating—how to act as a facilitator rather than a group member; learning how to be quiet and listen; learning how to let a group conversation flow in whatever direction it’s going to go… I don’t think I would have thought to do some of those things without the workshop.

"

--Nydia J. McCrohan, MD

Assistant Professor, Rush University Medical Center