Healthcare & Social Services

​Healthcare and social service providers face deep challenges, struggling to meet expanding needs against a backdrop of shrinking resources and high rates of burn-out. From doctors to social workers to hospice staff, civic reflection offers medical and social service providers the opportunity to think about the meaning of their work in new ways, explore fundamental questions about service, commitment, and leadership, and reassess their approach to patient and client care.

CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES
CIVIC REFLECTION IN HEALTHCARE & SOCIAL SERVICES

Benefits:

  • Increased capacity to work effectively with colleagues and the people they serve

  • Improved approach to patient and client care

  • Increased job satisfaction -- with 70% of participants saying that civic reflection improved their work experience and increased their commitment to their work

View impact case studies that detail CCR's work with hospitals, hospice centers and healthcare and social service groups.

What People Are Saying

"

Service is in the nature of being a physician—it is core to the work. This process reminds me why I went into medicine in the first place. It draws on the art and humanistic aspect that often gets lost.

"

--Palliative Care and Hospice Team Discussion Participant

Valparaiso University

"

I would say in the hospital itself, outside of the readings, I think I felt more comfortable with the other team members because I felt I had a greater appreciation for who they were, which I didn’t previously have… a greater appreciation of the whole person who’s helping provide care for patients.

"

--Physician, Hospital

"

I have had to learn to be quiet. And I don’t always do that in groups … Usually if I were in a discussion group, I would have tended to be one of the more vocal participants. So I have had to learn to sit on my hands or bite my tongue or count to ten or something, and learn that every thought that comes into your head doesn’t have to be expressed to everybody... [Civic reflection] definitely taught me listening skills.

"

--Attending Physician, Hospital